Frequently Asked Questions (FAQs)

Welcome to our FAQ section! Find quick answers to our most commonly asked questions below.

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🛍️ Ordering

Q: How do I place an order?
A: Simply browse our store, add your desired items to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

Q: Can I change or cancel my order?
A: If your order hasn't been shipped yet, we may be able to modify or cancel it. Please contact us immediately at vdrdx2005@gmail.com .

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💳 Payment

Q: What payment methods do you accept?
A: We accept major credit/debit cards, PayPal, Apple Pay, Google Pay, and Shopify Payments.

Q: Is it safe to use my card on your site?
A: Absolutely. Our website uses secure SSL encryption to protect your data.

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🚚 Shipping

Q: When will my order be shipped?
A: Orders are typically processed within 1–3 business days and shipped soon after. You’ll receive a tracking number by email once it’s shipped.

Q: Do you ship internationally?
A: Yes! We offer international shipping. Delivery times and costs may vary based on location.

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📦 Tracking & Delivery

Q: How can I track my order?
A: Use our Track Your Order page and enter your order number and email to view the shipping status.

Q: What should I do if my package is delayed or lost?
A: Contact us at vdrdx2005@gmail.com , and we'll help investigate the issue with the carrier.

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🔁 Returns & Refunds

Q: What is your return policy?
A: We accept returns within [e.g., 14 or 30 days] of delivery for unused items in original condition. Check our Return Policy page for details.

Q: How do I request a return or refund?
A: Email us at vdrdx2005@gmail.com with your order number and reason for return.

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🛠️ Product Questions

Q: How do I know which size to order?
A: Refer to our size chart on each product page. If you need help, feel free to contact us.

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📩 Need More Help?

If you didn't find your answer here, please reach out to us directly:

Email: vdrdx2005@gmail.com